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Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 272,285 ratings
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Problems in the last 24 hours in Alexandria, Kentucky
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Alexandria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (63%)
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Wi-fi (13%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Alexandria, Campbell County, Kentucky
The most recent Spectrum outage reports came from the following cities:Cincinnati, Columbia, Newport, Batavia, Erlanger, Covington, Dayton, Fort Mitchell, Independence, Edgewood, Bellevue, Cold Spring, Amelia and Fort Thomas.
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City | Problem Type | Report Time |
---|---|---|
Cincinnati | Total Blackout | |
Cincinnati | Internet | |
Cincinnati | Internet | |
Columbia | Internet | |
Cincinnati | Internet | |
Cincinnati | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Alexandria, Kentucky
Latest outage, problems and issue reports in Alexandria and nearby locations:
- Steve Knarr (@steveknarr) reported fromCincinnati, Ohio
Update... @Ask_Spectrum @GetSpectrum is unable to escalate an issue because I "accepted" a credit for the "inconvenience". I accepted nothing. The supervisor issued a credit without even telling me he was doing so. Laughable customer service.
- Put Steve In Smash (@jackson_moss) reported fromCold Spring, Kentucky
@Ask_Spectrum just wanted to let you know that I will be cancelling my Internet with you. After a year the price was raised, and there’s been more random outages. I’m paying more money for worse service. Terrible.
- 2 Cool J Full (@J2thefullest10) reported fromCincinnati, Ohio
Bruh spectrum so thirsty to get me to switch my internet service to them. Lol talking about we can get you started today...um no 😂
- Andrew Duncan (@andrewbduncan) reported fromFort Thomas, Kentucky
@dchapdelaine @CincyBell @GetSpectrum Heck no. I pay $20/mo for a min of 30G...I paid $50+ and NEVER got more than 20G with CB
- Spencer Baucke (@JSBaucke) reported fromCincinnati, Ohio
Hey @Ask_Spectrum internet outage in Cincinnati 45207.
- Dom (@DomBell33) reported fromCincinnati, Ohio
Hey @GetSpectrum, thanks for the heads up on the planned outage tonight. I wasn’t in the meeting of an important business meeting or anything when you shut everything down without warning. *********.
- Alyssa Wallen (@alyssawallen) reported fromCincinnati, Ohio
@jscherzinger @CincyBell @GetSpectrum Mine is out and the first apt available is wed! Unacceptable! I’m canceling my service with them.
- Jennifer Welsh Summe (@Jensums) reported fromCrestview Hills, Kentucky
@GetSpectrum GET YOUR CRAP TOGETHER OR IM OUT. My husband has been threatening to get a streaming service but I have begged him to keep this and if you don’t get your crap together and have better service I’m done. Channels always going out. FIX IT. #Spectrum
- Alexander Scot (@AL3WIS16) reported fromCincinnati, Ohio
@GetSpectrum why is your Internet so terrible!!!
- Jeff Ruby (@TheRealJeffRuby) reported fromCincinnati, Ohio
@amfcf @BelmontStakes @TVG @Utbighair The problem was Spectrum our provider
- NICK DA BARBER™ (@Nick_Da_Barber) reported fromDelhi, Ohio
@GetSpectrum this getting out of hand I’ve had two techs come out to my house in a weeks time and I’m still having internet failing issues this crazy 😡😡😡😡😡
- Jack Scholtz (@TheJackScholtz) reported fromCincinnati, Ohio
I never have a problem streaming stuff in 4K, but the day @Stranger_Things comes out, either @netflix or @GetSpectrum sh*t the bed. Episode has to pause 6 times to buffer and spends 5 mins in like 360p. It’s like 2008 all over again.
- Tom Hagins (@peanuttom) reported fromFruit Hill, Ohio
@Ask_Spectrum I hate your ripoff cable, but I LOVE your monster commercials. They're hilarious and just perfect. Your company still sucks
- ✈ (@JayEeeTee) reported fromCincinnati, Ohio
I promise everytime I have something important to submit for work this goofy ass @GetSpectrum internet stops working. If you work from home, get a different service if you can.
- Steve Knarr (@steveknarr) reported fromCincinnati, Ohio
Just want to congratulate @GetSpectrum for giving me the worst customer service experience of my life. I have pictures. I have voice recordings. I will share. It only took 14 months to MAYBE fix my internet problem. The jury is still out. Unbelievable.
- Javier DiFrancisco (@javierdifrancis) reported fromCincinnati, Ohio
@GetSpectrum i dont kno what yall r doin but u consistently interrupt my internet service daily sometimes more than 4x a day sometimes 4x in a row. Never have i had this type of inconvenience from an american company not even when i lived for a few years outside the us
- The Bengals suck Big Opportunity™ (@miller692) reported fromFort Wright, Kentucky
@Ask_Spectrum No I'm good your service sucks
- Hayden Schiff (@oxguy3) reported fromCincinnati, Ohio
@cpnYarhar It's still an upgrade from the <5 I used to get. I wish @GetSpectrum offered plans with a more reasonable up/down ratio. I would so much prefer something like 100/50 to my new 400/20 plan. Even their gigabit plan only has 35 up; it's a joke.
- The Bengals suck Big Opportunity™ (@miller692) reported fromFort Wright, Kentucky
@Ask_Spectrum No your not, you have a monopoly on your service you price gauge your customers, its garbage
- The Wolf of Walnut Street (@jeff22096) reported fromCincinnati, Ohio
@GetSpectrum sucks
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Andi Cole (@heyandicole) reported
Trying to figure out why I pay @GetSpectrum $80 a month for my wifi to go in and out all day and night. Like it's bad enough y'all raised my bill twice without notifiying me, but this is ridiculous. #highwayrobbery
- shashank nashine (@shashanknashine) reported
@Ask_Spectrum My internet is down again since past 6 hours?!!!! when will this be back up? I need to work!!!!
- mehjaystah_ (@Mehjaystah) reported
@Ask_Spectrum Fix your ****** wifi
- witch hazel @ twin peaks rewatch (@possumpoplar) reported
I hate Twitter also I almost finished a whole *** true detective video and then @Ask_Spectrum succumbed to the will of god and went down
- anonymous squirrel (@anonymoussqrl) reported
@Ask_Spectrum why does your service suck ***?
- Nea 💘 (@nea_louiseee) reported fromNiagara Falls, New York
Hey @GetSpectrum can you fix your internet connection, thnx
- Tai Dao (@TWICEKommissar) reported
@maudegarrett @GetSpectrum Maude! I had the same issue literally a week ago. Capping at 70Mbps and paying $121/month for 6 years. Turns out when we were with Time Warner that was the starting package. We got grandfathered into Spectrum with that same package instead of the new current standard fees.
- Potato Heads Juicy *** (@ayyeitsvalente) reported
@GetSpectrum hey your internet sucks complete ***
- none disco, left beef (@discoaut) reported
@Ask_Spectrum Just so you are aware, I absolutely have done this and it only worked for a limited time. It also doesn’t help that people who have issues with money get to be scared by fake “notices” and “important account information” multiple times a month.
- 《 ☆ h a m ☆ 》 (@hamposer) reported
@Sneegsnag @GetSpectrum Spectrum is the absolute worst get their ***